Doug Roelfs became General Manager of CityLink on February 1, 2017. He served as the Assistant General Manager from November 1, 2016 until he was named General Manager. Roelfs began his career working for the City of Mediapolis, Iowa in the Public Works Department.  He advanced to Public Works Supervisor during his career there, which spanned 24 years. Roelfs began his career in the public transportation industry in 2006, and he joined First Transit Inc. in 2013. With First Transit, Roelfs served as the General Manager of CitiBus in Davenport, Iowa; Assistant General Manager of Operations for the Berkshire Regional Transit Authority in Berkshire, Massachusetts; and he provided assistance for transit agencies in Jackson, Tennessee; Greenfield, Massachusetts and Denton, Texas.